Cicero V. Segway Inc.: Lawsuit Alleges Segway Manufactured Dangerous And Defective Vehicles
A lawsuit filed in March 2025 in the State of Delaware alleges that a plaintiff was injured while riding a subway. According to the lawsuit, the plaintiff alleges that during a February 2025 ride, the folding stem collapsed while he was riding at approximately 20 mph. As a result of the ensuing fall, he suffered a dislocated shoulder, torn rotator cuff, and fractured shoulder. The allegedly defective vehicle was the Segway Ninebot Max G30P and G30LP.
What are the core allegations against Segway?
- Defective product design – According to the lawsuit, the folding mechanism in the kick scooters is dangerously flawed and can collapse during use, launching riders off the scooters at speeds nearing 20 mph. Riders who have been injured by this defective product routinely required emergency care due to the impact of the fall.
- Inadequate recall remedy – Instead of offering refunds, replacements, or returns, Segway’s recall only provided a maintenance kit with tools and instructions on fixing the device yourself. The plaintiff contends that this remedy is insufficient, placing undue responsibility on consumers to perform a risky repair all by themselves.
- Awareness problems & consumer impact – The lawsuit also asserts that Segway’s recall was poorly publicized, which significantly limited consumer awareness and participation. Those with damaged or abandoned scooters after accidents were left with no recourse.
- Misrepresentation and deception – The Cicero lawsuit argues that Segway marketed its scooters as “safe, reliable, and suitable” for commuting. This promoted trust while allegedly concealing defects. The company is now accused of violating Massachusetts law and engaging in “fraud by omission”, unjust enrichment, and breach of implied warranties.
Legal demands & relief sought
Cicero is seeking the following remedies on behalf of the class:
- Injunctive relief – The plaintiffs seek to ensure that Segway provides more appropriate remedies than sending a DIY kit to customers. The plaintiffs are arguing that they are entitled to refunds or replacements.
- Monetary damages – The plaintiffs are seeking actual, compensatory, nominal, statutory, and punitive damages against Segway.
- Restitution and legal costs – The plaintiffs are seeking the return of payments made by consumers, plus attorney fees and case-related expenses.
What does this mean for affected consumers?
You may be eligible to join the class action lawsuit if you purchased a recalled Ninebot Max G30P or G30LP scooter and were affected by the defect or found Segway’s remedy to be unsatisfactory.
Compensation could cover the cost of your purchase, out-of-pocket losses, compensation for injuries, and possibly punitive damages, depending on the court’s ruling.
Class action status could potentially reduce the need to file individual lawsuits, but you should consult with a personal injury lawyer on the best way to approach the lawsuit.
Legal oversight through injunctive relief could hopefully lead Segway to offer fairer solutions like refunds or replacements.
Talk to a Florida Product Liability Lawyer Today
Halpern, Santos & Pinkert represent the interests of plaintiffs in product liability lawsuits. If you’ve been injured while riding a Segway, give our Florida personal injury attorneys a call today to schedule an appointment and learn more about how we can help.
